CRM® - CERTIFIED RESIDENT MANAGER CBS® - CERTIFIED BUILDING SUPERINTENDENT
Welcome to the Resident Managers' Training Institute (R.M.T.I.) a federal government certified educational institute. R.M.T.I. has been training individuals to operate Apartment & Condominium projects for the past 30 years and now has hundreds of graduates working in the industry. This occupation has many titles. It is referred to as Apartment Manager, Resident Manager, Building Superintendent, Resident Caretaker, Building Manager and Caretaker depending on where you reside in Canada. The individuals doing these jobs all perform similar functions however, in some projects you may be required to perform duties that you are not required to perform in others. In Western Canada it is more common to hear the term "Resident Manager/Caretaker" and in Eastern Canada it is more common to hear the term "Superintendent".
To this end we offer both the CRM - Certified Resident Manager designation and certificate and the CBS - Certified Building Superintendent designation and certificate. The course content assumes you are totally responsible for all functions of operating a large project and therefore covers the full range of duties. If you are considering employment in Western Canada we will issue you our CRM certificate and designation. If you wish to work in Eastern Canada we will issue you the CBS certificate and designation. However, it's your choice!
For further information on R.M.T.I. courses please click on Courses Available at R.M.T.I. in the navigation menu above.
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Trained R.M.T.I. graduates needed throughout Canada
For the past 30 years R.M.T.I. has been offering their training and job placement assistance program for individuals wanting to enter the Property Management industry. Whether you are a man, woman, single, couple, middle aged, retired or semi-retired there is an opportunity for you in Property Management. By contacting us you have taken the first step to learn about an industry that has many job opportunities available! These jobs continue to increase as more and more new buildings are completed. R.M.T.I. graduates are filling these jobs. Even people with experience in the industry are taking the R.M.T.I. course in order to learn new skills, update their knowledge and move on to a better paying position or to secure a promotion within their company. Those already employed in the industry also know how widely recognized the R.M.T.I. certificates & designations are. Don't ever worry again about being "laid off" due to lack of work. As long as the building stands, it needs someone to operate it! A computer cannot do what an R.M.T.I. trained graduate can.
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Times have changed/ Wages & Benefits are good.
The old image of "ma and pa" running a building for free rent is in the past. Today owners, investors, condominium councils and management companies realize that millions of dollars are invested in their buildings, and therefore should have professionally trained individuals operating them. Wages are paid based on the number of suites in the building you are employed in. A single person can earn up to $4000+ per month and a couple to $6500+ per month. In addition to the wages, many R.M.T.I. graduates receive excellent rent reductions - free rent in some cases - medical, dental, insurance and pension benefits according to the employer who hires you, even free hydro, cable and parking in many cases. R.M.T.I. is providing employers with the trained individuals they now insist on having, and has done so for more than 30 years. Those who are unwilling to acquire the training and skills are being replaced with R.M.T.I. graduates.This creates many opportunities for you.
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The need for R.M.T.I. graduates has never been greater!
Thousands of buildings throughout Canada are in need of R.M.T.I. trained graduates. Combine the "existing" buildings with the hundreds of "new buildings" going up and you will realize the opportunities for you are endless and ongoing.
For more than 30 years, R.M.T.I. has assisted hundreds of people, to start a new and very rewarding career. Some of our graduates have been promoted to project and property managers. The R.M.T.I. certificates and designations are recognized by thousands of employers who need trained personnel. In fact, many employers will now only hire individuals who have their R.M.T.I. certificate & designation.
We don't just train you - we assist you to find the right job. As you may or may not know, many schools offer different types of training, you pay your course fees, you graduate and then you're on your own. R.M.T.I. is very different - we work with you until you have found the right job. Here's how:
Job Link - Exclusively for R.M.T.I. graduates. Once you receive your certificate and designation you will be given a confidential username and password that will give you access to our unique and very successful JOB LINK. Employers place jobs here on a regular basis that are available to R.M.T.I. graduates. Through the JOB LINK service you will have access to job opportunities available across Canada. You choose which positions you wish to apply to. Many of our graduates have found jobs through this free ongoing service.
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Job Search Strategy
This information is given to all R.M.T.I. graduates. Many years of research have gone into its preparation. This invaluable, proven material will show you how to infiltrate the "hidden job market" (jobs that are not advertised). Did you know that represents 80% of all jobs. How to get your "foot in the door" for an interview, the do's and don'ts of applying for a job and much more, available to R.M.T.I. graduates. This is a free service.
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Resume Preparation
Having seen thousands of resumes, we know what works. Don't short change yourself with a poor one. The number one reason people don't get the first and most important interview is because of a poor resume. We will provide you with unique information on preparing a professional resume and cover letter, designed specifically for this industry in order that you "get the interview". Hundreds of R.M.T.I. graduates have used these types of resumes over the years - and they work. This is a free service.
Industry Recognized - 30 Years of Success
For more than 30 years many employers have come to rely on R.M.T.I. to provide them with trained individuals. This trend continues today and is growing rapidly. Many of these same employers have sent us letters thanking R.M.T.I. for providing them with trained personnel, and also letting us know how well our R.M.T.I. graduates are doing. Linked to this page are just a few employer testimonials for your review. We have also received many letters from our graduates now happily working in the industry. A few graduate testimonials have also been included.
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Government Certified & BBB A+ Accredited Better Business Bureau Member
As a government certified educational institute you are assured of qualified training from a recognized and reputable school. R.M.T.I. is certified by the Federal Government as an educational institution which allows us to offer an "official tax receipt", this in turn allows you to "deduct your tuition fees" from income tax. R.M.T.I. is also a long standing member of the BBB-Better Business Bureau and is now an A+ Accredited member and also supports their guidelines on good business practices and ethics.
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Course Length - Time Commitment
The program is completed through a Distance Education format also referred to as Home-Study. Most students complete the program in the 3 month time frame with two to three hours of study each day. However, you can finish sooner by committing more time each day. You do have 12 months to complete the course from your date of registration.
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Course Format - Offered Online or Mail-In Version
The program is offered in two different formats. We offer an Online version for those with access to the internet or a Mail-In version for those without access to the internet. Both versions of the program are identical in content. The program consists of 9 modules of which each has an assignment and an exam. A final exam will be available to you once your chapter exams have been graded. Click here to view a complete course outline.
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R.M.T.I. Course Outline - Distance Education Course
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YOU, YOUR TENANTS & YOUR PROJECT
- Advertising
- Leasing
- Applications
- Security Deposits
- Tenant relations
- Rent collections
- Legal notices
RESIDENTIAL TENANCY LEGISLATION
- What is it?
- Who it protects
- Who administers it
- Obligations under "The Act"
- Tenancy agreements
- Handling evictions
- Repairs & maintenance
OFFICE SYSTEMS & PROCEDURES
- Tenancy information cards
- Receipts
- Journals
- Revenue reports
- Security deposit refunds
- Deposits
- Petty Cash
- Inventory control
MINOR REPAIRS+MAINTENANCE
- Plumbing
- Electrical
- Carpentry
- Drywalling
- Painting
- Flooring
- Diagrams
JANITORIAL
- Floors
- Mops
- Buckets
- Carpets
- Matting
- Sanitation
- Windows
FIRE SAFETY: Code & Regulations
- Doors
- Smoke
- Elevators
- Evacuations
- Alarms
- Exits
- Extinguishers
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FIRE SAFETY EQUIPMENT
- Fires
- Inspections
- Detection
- Lighting
- Hoses
- Sprinklers
GENERAL COMPLEX CARE
- Ceilings
- Walls
- Carpeting
- Major problems
- Exterior maintenance
- Minor repairs
- A healthy complex
WHMIS
- Symbols
- Labels
- Hazardous Ingredients
- Definition of Terms
EMPLOYMENT ASSISTANCE
- Hidden job market, resume & cover letter preparation.
SUPPLIED BY R.M.T.I.
- If you have access to the internet we will set up an online student account for you and email you a confidential username and password that will enable you to access and complete the whole course online. You may also purchase a hard copy text book of the course if you wish that will be mailed to you by registered post.
- If you do not have access to the internet we will send you the course by registered mail. You may then submit your assignments and exams by mail.
- Official tax receipt.
ON SUCCESSFUL COMPLETION - 80% required to receive the following.
- Official CRM or CBS designation
- Certificate of achievement
- Job placement assistance - JOB LINK
COURSE DURATION (Distance Education)
- Three months (two to three hours of study each day). You may finish sooner.
EXPERIENCED INDIVIDUALS
- If you have past experience, the R.M.T.I. course will help you open some new doors and some new opportunities.
SUMMARY
- Along with your certificate and designation, you will also receive "free access" to the R.M.T.I. JOB LINK web site, available 24 hours a day.
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Course Fees
If you are looking to work as a couple, as some of our graduates do, and would both like to take the course and receive individual certificates and designations, we offer a "couple discount" (see below). Both of you must register at the same time.
Online version - Single = $990.00 - no text book = $990.00
Online version - Single = $990.00 + text book ($50) = $1040.00
Online version - Couple = $1680.00 - no text books = $1680.00
Online version - Couple = $1680.00 + 1 text book ($50) = $1730.00
Online version - Couple = $1680.00 + 2 text books ($90) = $1770.00
*Mail in version - Single = $990.00 + text book ($75) = $1065.00
*Mail in version - Couple = $1680.00 + 2 text books ($140) = $1820.00
*The text book must be purchased with the Mail in version of the course as it includes all the assignments and exams in order to complete the course.
HST of 12% will be added to all course fees. Only tuition fees are tax deductible (not hst) and we will issue you with a T2202A Canada Revenue Agency form upon registration.
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R.M.T.I. has assisted hundreds of graduates to find work. Here are a few of their comments:
We both wanted to say thank you for such a great course. Before we finished the course we went to three interviews and were offered all three positions. The course gave us the confidence to wait for the right proposal and how to identify the right fit. The Strata Council & the Property Management company were so excited that we chose them. We are now living our dream by the ocean in Port Moody at a condominium building with 150 units. We have a beautiful 2 bedroom apartment with a huge patio, 5 appliances in a beautifully appointed Polygon building. We are steps from the ocean in an idyllic and interesting mix of urban and rural setting with tons of parks, lakes and trails. Our job allows us to stay out of the daily commute, we get lots of time to work on writing and painting as we are both artists and writers. The pay is excellent and we can finally afford to get married!
Peter Hilborne & Patricia (Vinoly) Webb
We have completed the certified resident manager certificate course. Through your Job Hot Line we found employment with Holiday Retirement Residence, a seniors residence with 114 suites, in Victoria.
Rodney W. LaLiberte and Elizabeth Bunka
Thank you so much. I have learned a lot from your course CRM. I worked during the day and I did the course at home every night. It's very easy to understand. I got a great job within a week after I finished the course. Taking the CRM course at RMTI was the best decision I have made. Thanks Steve and to your staff.
Albert Langbid
Just shortly after graduating from RMTI, I was able to secure a fabulous position with Maple Leaf Self Storage, as Store Manager/Resident Manager. I also was lucky that this included a 2 bedroom, 2 bath, suite which includes 5 appliances and is brand new. When I first did my research on your company to take the Certified Residential Mangers Course, I was diligent in ensuring that my money was going to a reputable company and that I would get the training that I knew I needed to get a good job. Not only did I get my money's worth, I got much more than that. The course is recognized, and I know that it helped me to secure my position.
From the moment I signed up, help was just an email away! I always felt that the support of the staff, and yourself helped to meet my goals. To really make sure I got the proper training to secure the best job, I decided to take the Certified Pool Operators course as well, and even though I will not be using it at this job, I'm sure that some day down the road when I decide that I wish to take a position as a Resident Manager in a Condo/Apartment, it will come in handy.
Thank you again. I know I asked so many questions at the beginning, especially about my age and whether this would be against me in taking this course, I found the opposite to be true and here I am, a woman in her 50's beginning another career in her life! I'm excited and can't wait to start. Everyone that I've met with Maple Leaf Storage, especially Tracy has been so kind and I know they will be a wonderful company to work for.
Nancy Nicholls
Just a quick note to let you know I have already found a good job from your JOB LINK web site page. It was the 68 suite condominium project. It is a great building in a beautiful location. I only registered for the course just over 2 weeks ago to be exact and already I have a great job in the industry. As I mentioned to you when I first registered for the course, I had been to a number of interviews but had not been successful and the companies I interviewed with all told me, "you should take the R.M.T.I. course" so I did.
Radu Sima
My first job after graduating was for 2 apartment buildings. I have now moved up and am the Manager of a 90 unit Condo complex, have a great 3 bedroom townhouse with a fenced back yard for my 2 little dogs (they love it too) and office equipment supplied by the company which includes a regular Courier every week, even my paycheck gets couriered to me. Thanks to RMTI; couldn't have done it without you. I think that's pretty good for just 5 months after graduating
Jan L.indstoom
We started the R.M.T.I. course in September and have finished it as well as the Swimming Pool course. From September to December we already had six interviews for jobs from buildings ranging from 60 suites to 250 suites. The companies were very impressed with our qualifications and we got three job offers. Finally we choose a 194 suite building. We would like to thank you for providing us with this opportunity.
Alex Yuen
We took the RMTI and CSPO courses and are thankful we did. We got a job managing a 216 suite high rise. Anyone who wishes to do this type of work should take this course.
Arturo Neyra & Nila Nesterenko
My husband, John, and I would like to take this opportunity to thank the staff and for all your assistance during and after the completion of the R.M.T.I course. We found it to be a very informative and in depth source of information, so much so that the manual is now a permanent fixture in our new office. We recently commenced our new position in a large senior's complex. The building is a 15 - storey structure with 188 suites. There is a lot of hustle and bustle around here as we have many activities for our tenants but we love every minute of our new career. The certificate program is invaluable to anyone desiring to enter into this line of employment and we would highly recommend your program and Institute to anyone wishing to do so. Once again, thank you for all your assistance and support. It was greatly appreciated.
Pamela & John Simpson
Wayne and I graduated from R.M.T.I. in 1997 and have been employed in the same building for the ten years. During that time we have continued on with education relevant to the industry. With the ever changing tenancy issues, health and safety standards, updated fire code and earthquake preparedness, education must be a ongoing part of our responsibilities as managers. The RMTI course is the best way to learn about the industry and it's affordable!
Sheila and Wayne Coulbourn
I applied for a job in January and I told the company I was taking the RMTI course and they hired me while I was taking it. I found the manual very helpful. Thank you very much and I'm now very interested in taking the CSPO course. I'll send in my application form.
Brenda Oram
I took the RMTI course after I was laid off in the Forest Industry. I found the course interesting and easy to follow. My current employer only wanted an RMTI graduate and I was lucky to be first in line. I really enjoy the job, something different every day. We have a very nice apartment, good tenants, a good boss, and I don't have to travel to work! I would recommend the course to everyone who enjoys flexibility and working with a variety of people.
Roger Soley
Just wanted to let you know that I recently finished the R.M.T.I. course and have found a job in a 32 suite building with commercial space. Thank you for all your assistance.
Mathew Vowles
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Hundreds of Employers Hire R.M.T.I. Graduates. Here Are a Few of Their Comments.
Amethyst Holdings Ltd. is a small family held management and development company with operations in British Columbia and Manitoba. Along with manging our own rental residential buildings we develop small to medium properties. We have had several occassions where we hired R.M.T.I. graduates with great success. In one instance, after gaining experience with us for 2 and one half years, a new graduate from R.M.T.I. went on to manage a large housing project in Romania. A second employee went from managing 2 small apartments in Vancouver to managing 244 suites in Winnipeg. We are pleased with our experience with your graduates and look forward to working with more qualified graduates from RMTI.
Mauro Conzatti, President, Amethhyst Holdings Ltd.
Thank you for the follow up to our ad placement with you. The position has been filled and the successful candidate does hold your accreditation, it was one of our most important criteria. Thank you again for your service.
Marini Projects Management
Position filled. We found someone who was qualified thru the advertisement on your website. Wow, we greatly appreciate your assistance.
Scott Stroshin, Property Manager
We have a preference for hiring those who have completed the Resident Managers' Training Institute course. The qualifications outlined in the course are exactly the qualifications that we look for!
Abdul Jiwan, Apartment Building Owner
We offered the Manager’s position to a recent graduate of RMTI. She accepted the position and we are very excited about having her join our team. This is the second Manager who we have hired through JobLink. Thank you for your assistance and your RMTI program.
Tracey McEvoy, Property Manager
I prefer to hire R.M.T.I. graduates without previous experience for our buildings as they come to the industry with a fresh outlook. The ones I have hired in the past have worked out well.
Dave Brown, Property Manager
Our industry is inundated with people who think they can run buildings who only see the superficial duties and do not understand most of the underlying factors which make for a good, well-run building. The R.M.T.I. course brings these underlying factors to the surface so that new people in the field are aware of what is expected of them. When hiring new people the R.M.T.I. certificate is given a positive consideration in the final analysis.
Scott Reid, Property Manager
We consider that any prospective managers who have taken this course have a greater asset to offer their employer. As a Property Manager for 20 years, I highly recommend this course.
Ron J. Harvie, Property Manager
This letter will serve to confirm that I have hired a number of managers from the R.M.T.I. course. All of them have worked out very well and have obviously been well trained by R.M.T.I.
Aldo Gazzola, Apartment Building Owner
This acknowledges our awareness and the necessity of the R.M.T.I. course you offer. As the owner of residential apartments, we are continually in need of personnel. In fact, we have people working for us who, when hired, were without experience but had taken your course.
Kathy McLeod, Property Manager
I have been an owner, property manager for 22 years. During this period of time, the most successful people I have employed have had your training. I recognize the R.M.T.I. course as a good tool for entering the industry and will definitely use R.M.T.I. to hire in the future.
Laura Yates, Apartment Building Owner
I do recognize the R.M.T.I. course, and whenever I employ new managers, I do see that they have obtained their R.M.T.I. training. The course is a good tool for entering the industry.
S. Mohamedani, Apartment Building Owner
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A Few Frequently Asked Questions
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Question:
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When can I start the course?
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Answer:
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You can start anytime you wish because the course is offered through distance learning. Whatever date suits you!
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Question:
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How much does the position pay?
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Answer:
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It is based on the number of suites and duties involved. A single person can earn up to $4000+ per month and a couple in a large building can earn up to $6500+ per month. Added benefits may include rent reductions (from free rent to 60% off market rent), free hydro, parking, cable, telephone, laundry, medical and dental. By painting, gardening, cleaning suites and doing extra maintenance, you can very often earn extra income.
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Question:
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Is there an ongoing demand for Apartment / Condominium Managers?
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Answer:
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Very much so! With all the new buildings going up nearly "everywhere you look", the demand is growing all the time.
* Federal government figures confirm this fact in their job market statistics.
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Question:
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Does the job involve 24 hours a day, 7 days a week?
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Answer:
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Certainly not! Labour standards and regulations require you to have time off and paid vacation just like any other profession.
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Question:
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Are there as many jobs for singles as there are for couples?
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Answer:
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About 60% of the jobs are for single people and 40% for couples.With more and more condominium buildings being constructed the opportunities for single people are growing!
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Question:
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Do I have to live on site?
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Answer:
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In most rental building positions you do however, there are more opportunities in condominium buildings that don't require you to live on site.
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We will be happy to answer any question you may have - just call us:
Toll Free across Canada at 1-800-665-8339
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Distance-Education with R.M.T.I. has Many Benefits
Sometimes called correspondence or home-study this method of learning new skills, knowledge and a trade has grown by more that 700% over the last 10 years. Now recognized as an excellent tool for learning in nearly all types of occupations.
- Convenience - Take the course in the comfort of your home or office
- Flexibility - Students often don't want to or can't go to school full-time
- Saving time - You won't waste time commuting to school
- Go at your own pace - No classroom pressure
- You won't be held back by slower students
- No interruptions of your job or family life - Study when you please
- Questions during the course? - Call or email us anytime and we will help you
Other Benefits of the R.M.T.I. program:
- Tuition Fees are TAX DEDUCTIBLE - Official receipt issued upon registration
- No yearly fees for maintaining your certification
- Opportunities available all across Canada - New Jobs coming in all the time
- Full range of Job search Techniques & Assistance
- Accredited A+ Member of the Better Business Bureau
- Federal Government Certified
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How can you get started in your new career?
There are three ways to register for the program:
- Register Online -- Credit card payments only
Click HERE to reach our Application/Registration page
- Register by phone
Call us Toll Free: 1-800-665-8339
- Register by mail
Complete a "Printable Application", and mail it to us with your course fee
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